Refund & Return Policy – Seymore Music
At Seymore Music, we want you to be happy with your purchase. If you’re not satisfied with a used guitar you bought from us, you have 30 days from the date of delivery to request a return or exchange.
To qualify for a return:
- The item must be in the same condition you received it.
- It must be returned with any original accessories or packaging.
- Used guitars may be eligible for partial refunds if returned with signs of wear not due to our error.
Non-refundable items include:
- Affiliate products (purchased via third-party links)
- Digital downloads or software
- Guitar tuning services already completed
Refunds:
Once we receive and inspect the item, we’ll let you know if the refund is approved. If so, your refund will be processed to your original payment method.
Shipping:
You are responsible for return shipping costs. We recommend using a trackable service.
Need help?
Email us at [support@seymoremusic.com] for any questions about returns or refunds.
